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All Reviews Rating

4.83

★★★★★

2,028 Reviews

I have found the staff at Boyd's Chevrolet & Buick to be efficient, detailed with their explanations, and personable during repair events. They are adopting technology to keep me informed of appointments and status. Their facility makes it comfortable to relax during the maintenance time and they give me the tools to work should I decide to. I will continue to patronize Boyd's
Justin was very helpful and honest! Great guy.
Had appointment at 10am and was completed by 10:45
Steve, the service advisor took good care of my car and did excellent. I appreciate all his help.
Boyd Chevrolet is one of the most honest dealerships I’ve ever worked with! Very friendly and helpful without pushing. There goal is to build relationships not just make a sale. Our salesperson Justin Wardlaw was very helpful, we talk with him a couple of times and he never pushed a sale and as a result we came back and purchased a truck through him! Thank you Justin and Boyd Chevrolet!
Mark Brown was not only helpful but seemed generally interested in helping me find a vehicle. This experience was pleasant and stress free. I generally work with Lee Edgerton but it was his day off. Mark assured me that they worked together on sales. Really super group of guys. I would highly recommend this dealership and Mark and Lee and Lewis.
Ashlee was extremely great to work with and made my vehicle purchasing experience a breeze! Thanks again for lunch!
I live in Texas. I was searching for a work truck with specific features. I found this Chevy Colorado on the CARMax used car site. I called and talked to Laura describing what I was looking for and if the vehicle was still available. She advised me that the vehicle was still available and would connect me with a sales person. That person was Ashlee Check. Because I would be purchasing this truck almost sight unseen I was very inquisitive. Over a two day period I talked to Ashlee at least a dozen times. I was interested in the vehicle’s history, its performance rating, and the appearance. In the write up the interior was said to be black. Ashlee corrected the written description and confirmed that the interior was a light gray. Ashlee also researched some aftermarket equipment and its interface with the vehicle that the previous owner had installed. Ashlee also helped me with finance. She sent me the dealership’s routing and accounts so I could have my bank wire the “drive out” funds agreed upon to the dealership making the sale as smooth as possible. When I flew in to pick up the vehicle, Ashlee picked me up at the airport and we returned to the dealership. The vehicle was ready for delivery. I reviewed it and it was everything Ashlee had said. We went inside and I signed the appropriate documents then she took me to finance and introduce me to Lewis. He too was ready to complete the sale. Ashlee had everything coordinated with the various departments; maintenance, detailing, finance, etc. Ashlee had all the details covered. I currently own a 2022 Enclave. In 2025 or 2026 I most likely will trade it. Because of my dealings with Ashlee Check I would seriously consider coming back to Boyd when I do. All in all, because of Ashlee, my experience with the Boyd Dealership was not just a good experience, t was an enjoyable one. Ashlee was very professional, knowledgeable, helpful and organized. It was a real pleasure working with her and the Boyd team. Robert Worley 2018 Colorado
Great experience with Lee Edgerton. Got me just what I wanted and more. Love the vehicle. Will refer customers to him and Boyd.
We drove from Knoxville, Tn to buy a used Ram. Our experience was amazing from start to finish. Laura in the BDC was great and then passed us to Chuck in sales. Chuck was thorough and friendly. We got a fair deal and would not hesitate to return to Boyd for another vehicle
WOW, what an experience! I walked into Boyd Chevrolet & I was helped within minutes. Justin Wardlaw was amazing
Sales team and service together make this place worth coming to! The lifetime power train warranty is worth every penny!
Service personnel were all very friendly and professional and willing to work with us. Our sales rep, Justin Wardlaw, was kind and patient and answered our questions as best he could and was honest when he didn’t know something and was willing to find the answer. There was also no high pressure tactics. A huge plus for us is Boyd’s Forever Warranty on the transmission and drivetrain of their vehicles. No gimmicks, just be willing to have your oil changed on a regular basis for the life of your vehicle.
My Chevy Volt had its first problem at age 5 years. The technician diagnosed it quickly and fixed it while I waited. As usual the customer service reps were wonderful. Great car and great service.
Easy to deal with. No pressure to buy anything. Friendly staff. Mark Brown made the transaction smooth and seamless. We are pleased with the whole transaction.
Boyd Chev was amazing to work with. They went above and beyond to help our experience be a smooth one! Their hospitality was exceptional & Chuck was a pleasure to work with!
The recent purchase of a Buick Encore was made extremely pleasant due to Sales Consultant, Ashlee McCann's pleasing personality. Ashlee was very knowledgeable about product and went beyond her normal duties to help with the sale of this vehicle. The overall Boyd Chevrolet Buick experience was great as everyone was so willing to be helpful from beginning to end of the purchase process. Karen Frederick
Yesterday my son and I traveled from out of town and purchased me a car with a Justin at Boyd Chevrolet! Justin was amazing! He made the stressful experience so much easier. I appreciate his help and his colleagues who also offered their expertise. When I visited the local SECU for funds, the teller said Boyd Chevrolet was one of the best! Thanks for creating a memorable experience!
Exceptional attention to customer's needs.
Lee was absolutely fantastic! He went above and beyond to make sure I left with a car I just love!!

Website Rating

The sales process was so easy.

Google Rating

4.70

★★★★★

1,134 Reviews

I have found the staff at Boyd's Chevrolet & Buick to be efficient, detailed with their explanations, and personable during repair events. They are adopting technology to keep me informed of appointments and status. Their facility makes it comfortable to relax during the maintenance time and they give me the tools to work should I decide to. I will continue to patronize Boyd's
Justin was very helpful and honest! Great guy.
Had appointment at 10am and was completed by 10:45
Steve, the service advisor took good care of my car and did excellent. I appreciate all his help.
Boyd Chevrolet is one of the most honest dealerships I’ve ever worked with! Very friendly and helpful without pushing. There goal is to build relationships not just make a sale. Our salesperson Justin Wardlaw was very helpful, we talk with him a couple of times and he never pushed a sale and as a result we came back and purchased a truck through him! Thank you Justin and Boyd Chevrolet!
Ashlee was extremely great to work with and made my vehicle purchasing experience a breeze! Thanks again for lunch!
I live in Texas. I was searching for a work truck with specific features. I found this Chevy Colorado on the CARMax used car site. I called and talked to Laura describing what I was looking for and if the vehicle was still available. She advised me that the vehicle was still available and would connect me with a sales person. That person was Ashlee Check. Because I would be purchasing this truck almost sight unseen I was very inquisitive. Over a two day period I talked to Ashlee at least a dozen times. I was interested in the vehicle’s history, its performance rating, and the appearance. In the write up the interior was said to be black. Ashlee corrected the written description and confirmed that the interior was a light gray. Ashlee also researched some aftermarket equipment and its interface with the vehicle that the previous owner had installed. Ashlee also helped me with finance. She sent me the dealership’s routing and accounts so I could have my bank wire the “drive out” funds agreed upon to the dealership making the sale as smooth as possible. When I flew in to pick up the vehicle, Ashlee picked me up at the airport and we returned to the dealership. The vehicle was ready for delivery. I reviewed it and it was everything Ashlee had said. We went inside and I signed the appropriate documents then she took me to finance and introduce me to Lewis. He too was ready to complete the sale. Ashlee had everything coordinated with the various departments; maintenance, detailing, finance, etc. Ashlee had all the details covered. I currently own a 2022 Enclave. In 2025 or 2026 I most likely will trade it. Because of my dealings with Ashlee Check I would seriously consider coming back to Boyd when I do. All in all, because of Ashlee, my experience with the Boyd Dealership was not just a good experience, t was an enjoyable one. Ashlee was very professional, knowledgeable, helpful and organized. It was a real pleasure working with her and the Boyd team. Robert Worley 2018 Colorado
Great experience with Lee Edgerton. Got me just what I wanted and more. Love the vehicle. Will refer customers to him and Boyd.
We drove from Knoxville, Tn to buy a used Ram. Our experience was amazing from start to finish. Laura in the BDC was great and then passed us to Chuck in sales. Chuck was thorough and friendly. We got a fair deal and would not hesitate to return to Boyd for another vehicle
WOW, what an experience! I walked into Boyd Chevrolet & I was helped within minutes. Justin Wardlaw was amazing
Service personnel were all very friendly and professional and willing to work with us. Our sales rep, Justin Wardlaw, was kind and patient and answered our questions as best he could and was honest when he didn’t know something and was willing to find the answer. There was also no high pressure tactics. A huge plus for us is Boyd’s Forever Warranty on the transmission and drivetrain of their vehicles. No gimmicks, just be willing to have your oil changed on a regular basis for the life of your vehicle.
My Chevy Volt had its first problem at age 5 years. The technician diagnosed it quickly and fixed it while I waited. As usual the customer service reps were wonderful. Great car and great service.
Boyd Chev was amazing to work with. They went above and beyond to help our experience be a smooth one! Their hospitality was exceptional & Chuck was a pleasure to work with!
The recent purchase of a Buick Encore was made extremely pleasant due to Sales Consultant, Ashlee McCann's pleasing personality. Ashlee was very knowledgeable about product and went beyond her normal duties to help with the sale of this vehicle. The overall Boyd Chevrolet Buick experience was great as everyone was so willing to be helpful from beginning to end of the purchase process. Karen Frederick
Yesterday my son and I traveled from out of town and purchased me a car with a Justin at Boyd Chevrolet! Justin was amazing! He made the stressful experience so much easier. I appreciate his help and his colleagues who also offered their expertise. When I visited the local SECU for funds, the teller said Boyd Chevrolet was one of the best! Thanks for creating a memorable experience!
Exceptional attention to customer's needs.
Lee was absolutely fantastic! He went above and beyond to make sure I left with a car I just love!!
Absolutely outstanding experience. Historically I've rated buying a new car right up there with dental work, paying taxes and going to church, however Boyd was a pleasant surprise. From Laura (initial outreach) to Joby to my primary salesperson (Lewis) EVERYONE was pleasant, no-hard sales techniques, etc. I was in/out (complete with financing, etc.) in 4ish hours (and I managed to put a serious dent in the coffee machine (a nice touch) in the process. I'm heading back next week for application of the ceramic coating and i'm sure I'll be back for routine service as needed. Great job on behalf of all concerned at your dealership. I've recommended Boyd to a couple of friends already (as they drool over my new truck!) and will continue to do so! Thanks!
Friendly service and straight forward answers! Love the honesty out of the service staff here.
I want to thank Ashlee Check at Boyd Chevrolet Buick in Hendersonville, NC, for taking the time and effort to help me find a new car. She made sure that the car I liked had all the features I wanted and needed. Then Ashlee helped me do a trade-in of our Buick Lacrosse and expedited the purchase process of the new car so that I could drive home with my beautiful new Buick Envision Avenir that evening.

Yelp Rating

Over the Top ServiceOn September 29, 2023 my wife & I were traveling to Hilton Head, SC for a family wedding the following day.  Just south of Asheville I received a warning message on my Cadillac Xt5 indicating that my "steering assist was reduced drive carefully".  I had received this message before.  Not knowing exactly what it meant I googled it and found out that in most cases it meant an open thermostat problem that is common with that engine and that it should be covered under my powertrain warranty.  I had taken my vehicle into a dealer by my home in Michigan to have the problem repaired.  They told me it wasn’t a thermostat problem but rather a coolant issue that cost $1,600 to repair.  Needless to say I wasn’t very happy about that but authorized the repair. Upon receiving the message a second  time I was sure the problem was the thermostat. I ask my wife to contact the nearest GM dealer which happened be Boyd GMC in Hendersonville, NC.  We called their service department and explained the issue to their service rep, Randy, as well as the fact that we had to be in Hilton Head that evening.  He said to bring it and they would see what they could do. Randy was there to meet us when we pulled into the service bay.  Using his OBD he confirmed that it was a code #P128 thermostat problem.  He checked with his parts department to confirmed that they had the parts to make the repair and also confirmed that the cost of the repair was covered by my powertrain warranty.  He then told us that because we had been driving for a while the engine was hot and it had to cool before they could work on it and it may take approximately 4 hrs to make the repair.  Of course I authorized the repair.  My wife and I settled in for the wait.Approximately 2 hours later Randy came into the waiting area to tell us that our vehicle was ready.  To say we were surprised and delighted would be an understatement.  Randy explained that knowing our circumstances they put a fan on the engine to help cool the engine faster and assigned one of their best mechanics to do the work.  We really couldn’t believe it.  We were so fortunate to have gone to Boyd GMC. We arrive in Hilton Head at 5PM in time to have dinner with our friends and family.We want to acknowledged Randy and the Boyd service team for a job well done. They went over and above for us and we truly appreciated it.  Thank you so much.Best regards,The McDonalds

cars.com Rating

4.89

★★★★★

54 Reviews

Mark and Lee was great help and great salesman Would by my next vehicle from Boyd chevrolet
The people were very friendly and helpful, but the sales lady helping is was amazing! Her name was Ashley. She was very kind and very patient with the whole thing. Just awesome!
This is the 3rd Traverse we bought from Lee He’s the BEST ! Plus the service dept is also good.
My family and I have purchased many vehicles from Boyd Chevrolet over the years and have always had great success! Ashlee was wonderful to work with. I am going to enjoy driving my stingray! I appreciated the Starbucks machine also. Thanks
Very friendly, smooth negotiation, and professional transaction. Will definitely consider Boyd Chevrolet for our future vehicle needs.
My experience at Boyd was truly exceptional. Chuck Hitch made the entire process simple and expeditious. His relaxed and helpful demeanor made me feel very comfortable and confident that I had come to the right place.
Great service and easy to work with. Made the purchase very easy and met all our expectations.
The best stress free experience I’ve ever had!!! My salesperson Lee/staff were amazing!!!!
Lee was very helpful in picking out our truck. He talked with us about the truck and knew all about it. Tony worked real hard to work out our deal with the truck and cars we had.
Loved working with Lee ... Great place to do buisness. I have always had a good experience with Boyd.
Honest, kind, patient, Reliable, they gave me a chance to get my dream car. thankful!
Boyd is the best dealership in the area. Buying this new Bolt SUV was easy and fun. Lee Edgerton is knowledgeable, well organized, and has a great sense of humor. Thank you Boyd for my new ride.
Trace was very knowledgeable, kind, thorough. He explain everything very well. Enjoyed our time sitting with him.
Wonderful customer experience! An overall smooth and prompt dealership team. Chuck is easy to work with and provides upfront pricing. We can tell the team at Boyd Chevy care their customers and the community. The whole team excels at communicating with each of us including taking time for lessons with our son with important vehicle information. Thank you again!
Great experience with Lee Edgerton help me get two cars in past 8 years will highly recommend him and the dealership
Very courteous and professional. I got to drive off the lot the same day and I know I’m covered if anything goes wrong.
Good customer service is so hard to find; but look No further! My Cadillac Escalade had been to two different shops a total of four times and no one could find the problem. My 83 years old mom said "take it to Boyds they'll fix it" , and sure enough they did! Randy, Steven, Joey and the whole crew was excellent! We are so grateful to you all not only for your skills but your kindness and compassion. I was able to drive to Canada, pick up my grandkids, take them to Niagara Falls, Myrtle Beach and back to Canada!!! You guys are AWESOME !!! McKinney Chevrolet Buick in Gastonia need to take lessons from Boyd Chevrolet Buick. We have been dealing with Carmax for over 20 years but school vacation would've been over before they could even work us in. Boyd's had us in and out before getting an appointment with Carmax. Needless to say I and my family are Boyd customers for Life !!!
I found everyone at the dealership to be very courteous and helpful, especially working with Lee.
Friendly and nice staff willing to help you. Lee made the experience fast and easy.
Chuck and his team made my experience simple and easy. I have been looking for a dealership to do business with, and I finally found one that I feel comfortable with. I feel they are reasonable and trustworthy. So I have left the last dealership I was working with, and hoping to do all my business with Boyd Chevrolet Buick, from now on. Thank you Chuck and your team for all you did to make me a very happy customer.

DealerRater Rating

4.90

★★★★★

840 Reviews

Mark Brown was not only helpful but seemed generally interested in helping me find a vehicle. This experience was pleasant and stress free. I generally work with Lee Edgerton but it was his day off. Mark assured me that they worked together on sales. Really super group of guys. I would highly recommend this dealership and Mark and Lee and Lewis.
Sales team and service together make this place worth coming to! The lifetime power train warranty is worth every penny!
Easy to deal with. No pressure to buy anything. Friendly staff. Mark Brown made the transaction smooth and seamless. We are pleased with the whole transaction.
First time buyer from Boyd Chevrolet. I will definitely be back. Mark Brown made it the most pleasurable less pressuring car deal I have ever experienced!! He is your go to guy for buying a vehicle! Thank you Mark!
It was an amazing experience. We have bought from Boyd before and will do so again in the future. Ashee was great! I love my car!
Ashlee, Tony, Cam,. Les and Lewis were all so willing to get me what I need that would fit my budget. Thank all of you for being so helpful and caring. LOVE YOU ALL
Ashlee was very knowledgeable and was very easy to communicate with. She knew her cars! Very comfortable waiting area and great coffee. Car was priced right and small issues are being fixed by Boyd service department. Great experience! I would highly recommend Boyd automobile for used and new cars.
This is our second time coming here and they are always nice and very helpful with what you need!
We came in to look at a 2007 FJ. In one week we took it home. Good people to deal with. Fair in pricing. Our salesman was Mark Brown. He was a real pleasure to deal with. No pressure salesman.
Mark Brown was our salesman. He was very knowledgeable and gave us the information we needed without pushing us into a purchase.
Great folks to deal with. I have been in the auto industry for over 20 years. And it's nice to meet people that know how to treat people.
Ashlee was non-pushy, but listened to our needs, wishes, budget to make the sell!
Mark and Lee was great help and great salesman Would by my next vehicle from Boyd chevrolet
The people were very friendly and helpful, but the sales lady helping is was amazing! Her name was Ashley. She was very kind and very patient with the whole thing. Just awesome!
This is the 3rd Traverse we bought from Lee He’s the BEST ! Plus the service dept is also good.
My family and I have purchased many vehicles from Boyd Chevrolet over the years and have always had great success! Ashlee was wonderful to work with. I am going to enjoy driving my stingray! I appreciated the Starbucks machine also. Thanks
Very friendly, smooth negotiation, and professional transaction. Will definitely consider Boyd Chevrolet for our future vehicle needs.
My experience at Boyd was truly exceptional. Chuck Hitch made the entire process simple and expeditious. His relaxed and helpful demeanor made me feel very comfortable and confident that I had come to the right place.
Great service and easy to work with. Made the purchase very easy and met all our expectations.
The best stress free experience I’ve ever had! !! My salesperson Lee/staff were amazing!!!!
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