First time buyer from Boyd Chevrolet. I will definitely be back. Mark Brown made it the most pleasurable less pressuring car deal I have ever experienced!! He is your go to guy for buying a vehicle! Thank you Mark!
Meeting Chuck Hitch was a very pleasant experience, he was very professional and upfront with how the process was going to happen. Working with the team at Boyd’s was AWESOME, the team was very patient and prompt with my time!
Chuck Hitch is the man! Very pleased so far with my Punk'n Jeep. This makes the second vehicle I have purchased from Boyd and Worked with Chuck both times. He makes you feel comfortable so that makes him easy to talk to. When the next time rolls around you can bet I will return to Chuck. Lewis done a fine job also. Thanks guys for staying late for me.
Excellent experience dealing with Lee Edgerton at Boyd Chevrolet on the purchase of our SUV. He was very helpful and knowledgeable. Made us feel valued as a customer. Thank you.
Ashlee, Tony, Cam,. Les and Lewis were all so willing to get me what I need that would fit my budget. Thank all of you for being so helpful and caring. LOVE YOU ALL
I recently bought a used vehicle from Boyd Chevrolet through the sales team member – Chuck Hitch. Chuck originally showed me a Toyota Prius I had called about through their website. When I felt that the Prius wasn't a fit for me, Chuck went out of his way to *continue to search* for another vehicle fitting my specifications. Chuck contacted me about a recent trade-in (a 2013 Nissan Altima) and texted me pictures along with the Carfax. We scheduled a test drive that next day and *never felt pressure* to buy while looking over the vehicle. We were offered a great price (within our budget). The car was inspected by the service team and we found out a few repairs were needed which they told us they would take care of (without increasing the price). We agreed to the purchase and when we picked up the vehicle after the repairs were completed, it was detailed inside and out and looked brand new. I highly recommend this dealership and the sales team member Chuck Hitch. Chuck is a very friendly, knowledgeable guy who goes *above and beyond* to ensure a great buying experience. Thank you Chuck!
Chuck Hitch did a great job keeping me informed about a Trax coming in on the truck but was never pushy. Will definitely recommend Chuck to my friends!!!!
Ashlee is very professional and knowledgeable when it comes to cars. She answered all of my technical and detailed questions concerning my purchase. Ashlee made us feel at home as soon as we crossed the threshold. My wife and I had a great experience and would highly recommend Boyd and Ashlee to our family and friends. We purchased a very nice car, and the process was very quick and easy. I have purchased cars through Boyd before and always look to them first when thinking of purchasing a car.
Ashlee was very knowledgeable and was very easy to communicate with. She knew her cars! Very comfortable waiting area and great coffee. Car was priced right and small issues are being fixed by Boyd service department. Great experience! I would highly recommend Boyd automobile for used and new cars.
Over the Top ServiceOn September 29, 2023 my wife & I were traveling to Hilton Head, SC for a family wedding the following day. Just south of Asheville I received a warning message on my Cadillac Xt5 indicating that my "steering assist was reduced drive carefully". I had received this message before. Not knowing exactly what it meant I googled it and found out that in most cases it meant an open thermostat problem that is common with that engine and that it should be covered under my powertrain warranty. I had taken my vehicle into a dealer by my home in Michigan to have the problem repaired. They told me it wasn’t a thermostat problem but rather a coolant issue that cost $1,600 to repair. Needless to say I wasn’t very happy about that but authorized the repair. Upon receiving the message a second time I was sure the problem was the thermostat. I ask my wife to contact the nearest GM dealer which happened be Boyd GMC in Hendersonville, NC. We called their service department and explained the issue to their service rep, Randy, as well as the fact that we had to be in Hilton Head that evening. He said to bring it and they would see what they could do. Randy was there to meet us when we pulled into the service bay. Using his OBD he confirmed that it was a code #P128 thermostat problem. He checked with his parts department to confirmed that they had the parts to make the repair and also confirmed that the cost of the repair was covered by my powertrain warranty. He then told us that because we had been driving for a while the engine was hot and it had to cool before they could work on it and it may take approximately 4 hrs to make the repair. Of course I authorized the repair. My wife and I settled in for the wait.Approximately 2 hours later Randy came into the waiting area to tell us that our vehicle was ready. To say we were surprised and delighted would be an understatement. Randy explained that knowing our circumstances they put a fan on the engine to help cool the engine faster and assigned one of their best mechanics to do the work. We really couldn’t believe it. We were so fortunate to have gone to Boyd GMC. We arrive in Hilton Head at 5PM in time to have dinner with our friends and family.We want to acknowledged Randy and the Boyd service team for a job well done. They went over and above for us and we truly appreciated it. Thank you so much.Best regards,The McDonalds
My wife and I have waited to plunge into the EV experience, until today! Boyd Chevrolet was welcoming and collaborative throughout the experience. We would like to recognize Mr. Justin Wardlaw for his professionalism, cooperation, advice, and assistance throughout the process. Here's hoping I don't buy another car for quite awhile, but if we do, we'll head to Boyd Chevrolet!
Meeting Chuck Hitch was a very pleasant experience, he was very professional and upfront with how the process was going to happen. Working with the team at Boyd’s was AWESOME, the team was very patient and prompt with my time!
Chuck Hitch is the man! Very pleased so far with my Punk'n Jeep. This makes the second vehicle I have purchased from Boyd and Worked with Chuck both times. He makes you feel comfortable so that makes him easy to talk to. When the next time rolls around you can bet I will return to Chuck. Lewis done a fine job also. Thanks guys for staying late for me.
Excellent experience dealing with Lee Edgerton at Boyd Chevrolet on the purchase of our SUV. He was very helpful and knowledgeable. Made us feel valued as a customer. Thank you.
I recently bought a used vehicle from Boyd Chevrolet through the sales team member – Chuck Hitch. Chuck originally showed me a Toyota Prius I had called about through their website. When I felt that the Prius wasn't a fit for me, Chuck went out of his way to *continue to search* for another vehicle fitting my specifications. Chuck contacted me about a recent trade-in (a 2013 Nissan Altima) and texted me pictures along with the Carfax. We scheduled a test drive that next day and *never felt pressure* to buy while looking over the vehicle. We were offered a great price (within our budget). The car was inspected by the service team and we found out a few repairs were needed which they told us they would take care of (without increasing the price). We agreed to the purchase and when we picked up the vehicle after the repairs were completed, it was detailed inside and out and looked brand new. I highly recommend this dealership and the sales team member Chuck Hitch. Chuck is a very friendly, knowledgeable guy who goes *above and beyond* to ensure a great buying experience. Thank you Chuck!
Chuck Hitch did a great job keeping me informed about a Trax coming in on the truck but was never pushy. Will definitely recommend Chuck to my friends!!!!
Ashlee is very professional and knowledgeable when it comes to cars. She answered all of my technical and detailed questions concerning my purchase. Ashlee made us feel at home as soon as we crossed the threshold. My wife and I had a great experience and would highly recommend Boyd and Ashlee to our family and friends. We purchased a very nice car, and the process was very quick and easy. I have purchased cars through Boyd before and always look to them first when thinking of purchasing a car.
My wife and I have waited to plunge into the EV experience, until today! Boyd Chevrolet was welcoming and collaborative throughout the experience. We would like to recognize Mr. Justin Wardlaw for his professionalism, cooperation, advice, and assistance throughout the process. Here's hoping I don't buy another car for quite awhile, but if we do, we'll head to Boyd Chevrolet!
Great people, have bought about 30 vehicles and this was the best experience I ever had at any dealership. I will definitely look at them first when buying my next vehicle. No pressure sales with the add-ons, they ask if I wanted them, I said no and that was it. Wasn’t mentioned again. Will definitely be a return customer in the future.
We were treated with utmost respect and our salesperson Justin Wardlaw a pleasure to do business with. He took care of all our requests and we highly recommend him and Boyd Chevrolet if your are in need of a new automobile or service on your current auto.
From our past and previous experiences, we know that dealerships can be “difficult”. We worked with Lee at Boyd and we were blown away with his constant communication and ease in purchasing our Jeep Wrangler. He was extremely communicative in assisting us with any questions that we had as well as keeping us in the loop on anything we needed to know. Especially following up with us after our purchase and driving off the lot with our new vehicle. We are so appreciative of Lee and his kindness in assisting us with our purchase. I highly recommend him for your next vehicle adventure. Thank you again Lee for the wonderful experience!!
Over the Top ServiceOn September 29, 2023 my wife & I were traveling to Hilton Head, SC for a family wedding the following day. Just south of Asheville I received a warning message on my Cadillac Xt5 indicating that my "steering assist was reduced drive carefully". I had received this message before. Not knowing exactly what it meant I googled it and found out that in most cases it meant an open thermostat problem that is common with that engine and that it should be covered under my powertrain warranty. I had taken my vehicle into a dealer by my home in Michigan to have the problem repaired. They told me it wasn’t a thermostat problem but rather a coolant issue that cost $1,600 to repair. Needless to say I wasn’t very happy about that but authorized the repair. Upon receiving the message a second time I was sure the problem was the thermostat. I ask my wife to contact the nearest GM dealer which happened be Boyd GMC in Hendersonville, NC. We called their service department and explained the issue to their service rep, Randy, as well as the fact that we had to be in Hilton Head that evening. He said to bring it and they would see what they could do. Randy was there to meet us when we pulled into the service bay. Using his OBD he confirmed that it was a code #P128 thermostat problem. He checked with his parts department to confirmed that they had the parts to make the repair and also confirmed that the cost of the repair was covered by my powertrain warranty. He then told us that because we had been driving for a while the engine was hot and it had to cool before they could work on it and it may take approximately 4 hrs to make the repair. Of course I authorized the repair. My wife and I settled in for the wait.Approximately 2 hours later Randy came into the waiting area to tell us that our vehicle was ready. To say we were surprised and delighted would be an understatement. Randy explained that knowing our circumstances they put a fan on the engine to help cool the engine faster and assigned one of their best mechanics to do the work. We really couldn’t believe it. We were so fortunate to have gone to Boyd GMC. We arrive in Hilton Head at 5PM in time to have dinner with our friends and family.We want to acknowledged Randy and the Boyd service team for a job well done. They went over and above for us and we truly appreciated it. Thank you so much.Best regards,The McDonalds
Mark and Lee was great help and great salesman Would by my next vehicle from Boyd chevrolet
Posted on cars.com by By welderben13 on DealerRater
The people were very friendly and helpful, but the sales lady helping is was amazing! Her name was Ashley. She was very kind and very patient with the whole thing. Just awesome!
Posted on cars.com by By burnosjones on DealerRater
This is the 3rd Traverse we bought from Lee He’s the BEST ! Plus the service dept is also good.
Posted on cars.com by By RAQUEL101955 on DealerRater
My family and I have purchased many vehicles from Boyd Chevrolet over the years and have always had great success! Ashlee was wonderful to work with. I am going to enjoy driving my stingray! I appreciated the Starbucks machine also. Thanks
Posted on cars.com by By davidredman2149 on DealerRater
Very friendly, smooth negotiation, and professional transaction. Will definitely consider Boyd Chevrolet for our future vehicle needs.
Posted on cars.com by By jobe5232000 on DealerRater
My experience at Boyd was truly exceptional. Chuck Hitch made the entire process simple and expeditious. His relaxed and helpful demeanor made me feel very comfortable and confident that I had come to the right place.
Lee was very helpful in picking out our truck. He talked with us about the truck and knew all about it. Tony worked real hard to work out our deal with the truck and cars we had.
Posted on cars.com by By kayknighten53 on DealerRater
Loved working with Lee ... Great place to do buisness. I have always had a good experience with Boyd.
Posted on cars.com by By manda.benfield on DealerRater
Honest, kind, patient, Reliable, they gave me a chance to get my dream car. thankful!
Boyd is the best dealership in the area. Buying this new Bolt SUV was easy and fun. Lee Edgerton is knowledgeable, well organized, and has a great sense of humor. Thank you Boyd for my new ride.
Posted on cars.com by By ajlongware on DealerRater
Trace was very knowledgeable, kind, thorough. He explain everything very well. Enjoyed our time sitting with him.
Wonderful customer experience! An overall smooth and prompt dealership team. Chuck is easy to work with and provides upfront pricing. We can tell the team at Boyd Chevy care their customers and the community. The whole team excels at communicating with each of us including taking time for lessons with our son with important vehicle information. Thank you again!
Very courteous and professional. I got to drive off the lot the same day and I know I’m covered if anything goes wrong.
Posted on cars.com by By nleonard13.1789 on DealerRater
Good customer service is so hard to find; but look No further! My Cadillac Escalade had been to two different shops a total of four times and no one could find the problem. My 83 years old mom said "take it to Boyds they'll fix it" , and sure enough they did! Randy, Steven, Joey and the whole crew was excellent! We are so grateful to you all not only for your skills but your kindness and compassion. I was able to drive to Canada, pick up my grandkids, take them to Niagara Falls, Myrtle Beach and back to Canada!!! You guys are AWESOME !!! McKinney Chevrolet Buick in Gastonia need to take lessons from Boyd Chevrolet Buick. We have been dealing with Carmax for over 20 years but school vacation would've been over before they could even work us in. Boyd's had us in and out before getting an appointment with Carmax. Needless to say I and my family are Boyd customers for Life !!!
Posted on cars.com by By mcentyrebonding on DealerRater
I found everyone at the dealership to be very courteous and helpful, especially working with Lee.
Posted on cars.com by By hjohnson292 on DealerRater
Friendly and nice staff willing to help you. Lee made the experience fast and easy.
Chuck and his team made my experience simple and easy. I have been looking for a dealership to do business with, and I finally found one that I feel comfortable with. I feel they are reasonable and trustworthy. So I have left the last dealership I was working with, and hoping to do all my business with Boyd Chevrolet Buick, from now on. Thank you Chuck and your team for all you did to make me a very happy customer.
Posted on cars.com by By Harleybug77 on DealerRater
DealerRater Rating
4.90
★★★★★
840 Reviews
First time buyer from Boyd Chevrolet. I will definitely be back. Mark Brown made it the most pleasurable less pressuring car deal I have ever experienced!! He is your go to guy for buying a vehicle! Thank you Mark!
Ashlee, Tony, Cam,. Les and Lewis were all so willing to get me what I need that would fit my budget. Thank all of you for being so helpful and caring. LOVE YOU ALL
Ashlee was very knowledgeable and was very easy to communicate with. She knew her cars! Very comfortable waiting area and great coffee. Car was priced right and small issues are being fixed by Boyd service department. Great experience! I would highly recommend Boyd automobile for used and new cars.
We came in to look at a 2007 FJ. In one week we took it home. Good people to deal with. Fair in pricing. Our salesman was Mark Brown. He was a real pleasure to deal with. No pressure salesman.
The people were very friendly and helpful, but the sales lady helping is was amazing! Her name was Ashley. She was very kind and very patient with the whole thing. Just awesome!
My family and I have purchased many vehicles from Boyd Chevrolet over the years and have always had great success! Ashlee was wonderful to work with. I am going to enjoy driving my stingray! I appreciated the Starbucks machine also. Thanks
My experience at Boyd was truly exceptional. Chuck Hitch made the entire process simple and expeditious. His relaxed and helpful demeanor made me feel very comfortable and confident that I had come to the right place.
Lee was very helpful in picking out our truck. He talked with us about the truck and knew all about it. Tony worked real hard to work out our deal with the truck and cars we had.
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